What is key holding security?

In short, key holding security is when a professional team, like ours here at Stonewall Security, is entrusted with the keys to a client’s premises. This service means they can:

• Respond to alarms
• Conduct routine checks when necessary
• Access a property in an emergency

The main aspects of key holding security include:

• Alarm response: when the security company responds to alarm activations
• Access during emergencies, like if a fire or flood occurs
• Routine inspections, ensuring everything is secure and functioning properly
• A 24/7 service: typically, key holding security operates round-the-clock, providing continuous security

Why consider key holding security?

The main two reasons a business or individual might explore key holding security are:

• Peace of mind for business owners and individuals, knowing their premises is constantly being monitored
• Reduces potential risk by having professional security readily available to respond to alarms or incidents

How much does key holding security cost?

In short, you can expect to pay an annual fee of between £250 and £600 for a keyholding and alarm response service. The call-out charge for each alarm activation responded to can range from £50 to £100.

If you are thinking about introducing key holding to your security strategy, then here are some general factors that might influence the overall cost:

Location

Prices can differ based on the location of a business and/or premises. Some areas might have higher costs due to higher operating expenses.

Level of service

Basic key holding, which typically involves responding to alarms or emergencies, may cost less than comprehensive services that include regular patrols or additional security measures.

Frequency of service

Some providers offer 24/7 monitoring and response, while others might operate during specified hours. The level of coverage needed impacts the cost of the overall service.

Monitoring costs

How will your premises be monitored? Via a monitoring system, in a control room 24/7 or would an officer be monitoring on-the-go remotely, from their mobile phone?

What set-up is required?

Are you a ‘one man band’, large corporate or small business? The size and complexity of the premises and business can also impact cost – as this will impact the initial set-up. 

What does a good key-holding service look like?

What to look for when choosing a security firm to support you?

• Honesty about response times. Remember, unless a premises is within a five-mile radius of the security firm, then it is unlikely they can guarantee a 20-minute response team. 
• Robust systems for the auditing and monitoring of keys.
• A security firm should have three security points before keys can be accessed, including the likes of building access control (on both internal and external doors), key cupboards and a key safe.
• A company that provides you with a ‘what if’ scenario, so they can completely understand your requirements. For example, this might include asking questions like: ‘what do you want to do if your alarm won’t reset?’

What you might want to ask a security company

• What are your vetting and recruitment procedures?
• Do you have any external accreditation?
• What do you do if you can’t get hold of a key holder when there is a problem?
• What do you do if there is an activation during ‘working hours’

Are you ready to discuss key holding security?

To get an accurate estimate cost of key holding security, it’s always best to contact a team of experts directly. Contact Stonewall Security today, so we can discuss your specific requirements and provide you with a quote based on your needs.